You need a computer with a built-in camera and an internet connection to use Online Chiro’s telemedicine platform. Aside from equipment, you also need a quiet, private, distraction-free space from which to hold your chiropractic appointments.

Online Chiro’s telehealth service uses a payment processor to handle payments between chiropractors and their patients. You provide the payment processor with your bank account details. When a patient pays for an appointment, the payment gets held for about a week before it’s deposited directly into your bank account.

There are many reasons patients might prefer telemedicine to in-person appointments, including:

• Comfort: Patients may feel more relaxed discussing their condition from the privacy of their own home.
• Access: Patients may have a physical disability, no means of transportation, no childcare, or something else preventing them from making it to your office for an in-person appointment.
• Convenience: Patients don’t have to spend time commuting to your practice, and they can schedule around their work hours or other obligations.
• Affordability: Patients don’t have to worry about the cost of gas or public transit to get to and from your practice.

By offering telemedicine, you are able to accommodate what works for more patients, which helps you fill your schedule and grow your practice.

Chiropractic telemedicine is usually covered by Medicare and Medicaid as well as private insurance. However, coverage can vary by insurance provider or plan, state laws, and specific condition or treatment. Encourage your patients to research what their coverage is before beginning treatment to ensure any out-of-pocket costs align with their budget.

Chiropractors can use telehealth for the following scenarios:

• Initial consultations: You can meet with a potential patient virtually to conduct an assessment of their symptoms and determine if you can help before having them come into your office.
• Follow-up appointments: A few days or weeks after an in-office appointment, you can reach out to the patient to determine if the adjustments you made helped relieve their symptoms.
• At-home exercises: If your treatment plan for a patient centers around at-home exercises, you can explain how those exercises work during a virtual appointment.