SECURE COMMUNICATION SERVICE
Secure emails & forms for chiropractorsAs a healthcare professional, protecting your patients’ private information should be a top priority. An encrypted practice website is a solid start, but any digital communication you have with your patients needs to be HIPAA-compliant as well.
Our secure emails and forms service allows you to contact your patients outside of appointments. Send appointment notes, spinal health resources, intake forms, and more through an encrypted email platform.
READY TO GET STARTED?
HIPAA-compliant emails to patients.
WHAT’S INCLUDED
Everything you need to keep patient communication secure
Streamline patient communications with a HIPAA-compliant platform for emails and forms.
Email account
Access the platform by signing in with your existing email or creating a new account with a custom email.
Business associate agreement
Protect patient information with our business associate agreement that follows HIPAA guidelines.
Integrated forms
Attach forms and questionnaires to your emails by either using our pre-built templates or creating your own.
E-signatures
Ask patients to fill out and sign forms digitally before appointments to streamline the check-in process.
Inbox management
Archive conversations, restore or permanently delete emails, and sort contacts to keep your inbox organized.
24/7 access
Send emails from anywhere by downloading the app on your phone or logging into the portal on your computer.
SECURE COMMUNICATION PRICING
Protect patient confidentiality
Use secure emails and forms as a standalone service to simplify practice management, or bundle it with other Online Chiro products to start marketing your services.
Secure emails & forms starting at
$15/month
SECURE COMMUNICATION HIGHLIGHTS
Secure emails and forms improve office efficiency and protect patient privacy.
Patient satisfaction
Keep patients happy with a seamless, protected communication experience.
Digital storage
Store forms and other patient information in a secure, digital location.
Minimal setup
Get started immediately without creating a new email address.
24/7 communication
Make yourself available outside of appointments for urgent patient needs.
FAQs
Common questions about Online Chiro & secure communication
+What types of form templates does Online Chiro’s secure emails & forms service include?
Online Chiro’s secure emails and forms service comes with a library of pre-built templates, including healthcare-specific ones like intake forms. You can use the templates as-is or tweak them to better fit your needs.
+How do you send an email with Online Chiro’s secure emails & forms service?
Sending an email with Online Chiro’s secure emails and forms service is a simple five-step process:
1. Log into the platform.
2. Create a new email.
3. Attach a form, if necessary.
4. Add the recipient.
5. Hit send.
Your patient will get an email with a secure link to log into the platform and view what you sent. If they respond, it will show up in your platform’s inbox.
+Is Online Chiro’s HIPAA-compliant email platform only for communicating with patients?
No, you can communicate with anyone using Online Chiro’s HIPAA-compliant email platform. For instance, if you are requesting a patient’s medical records from their other healthcare providers, you would do so from within the secure platform because you would be handling sensitive patient information that’s subject to HIPAA guidelines.
+Can I use regular email to communicate with my patients?
You can use regular email to send appointment reminders or request patient feedback. For any emails that discuss a patient’s diagnosis, treatment, or other personal information, be sure to use an encrypted platform.
+What is protected health information (PHI)?
Protected health information (PHI) is any health information that can identify an individual, including:
• Diagnoses
• Treatments
• Lab results
• Prescriptions
• Insurance claims
• Payment records
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that defines PHI and lays out guidelines to protect it. One of those guidelines is to use encryption when sending and storing PHI electronically. Online Chiro’s communication platform meets this requirement.
RESOURCES
Digital marketing resources for chiropractors
Access newsletter issues, blog posts, webinars, and other free resources to help manage and grow your practice.
The Alignment blog and newsletter
We publish monthly blog posts and newsletter issues on popular chiropractic marketing topics. Explore our latest best practices on SEO, social media, website design, patient education, and other marketing channels.
Chiropractic website designs
We tailor your chiropractic website to your practice’s specific needs. Explore our design examples to choose the styles and elements you like. We’ll then work with you to create a website that fits your practice.
Client case studies
We help chiropractors with everything from building search-optimized practice websites to creating online directory profiles. Explore our case studies to learn how we’ve helped practices improve their online visibility and reach more potential patients.
Ready To Strengthen Your Online Presence?
Discover how Online Chiro can support your practice today.